After 15 years in industrial distribution, I realized the gap between where big consulting firms play and where small shops actually need help. That's the only work I've ever found interesting.

Your software didn't break your process — it exposed it. The workflow problem was always there; you just couldn't see it until everything was documented. Here's how to map it and fix it.

Your quote is good. Your follow-up is why you're losing. It's not a sales problem — it's a process problem. Here's the 3-7-14 protocol that wins deals faster than discounts.

Double your wage and call it your labor rate. That math costs you money on every job. Your true burden rate is nearly three times the wage — here's why most shops don't know it.

You count more, but your inventory is still wrong. The problem isn't counting frequency — it's that you're not asking why things go missing. Here's how root cause analysis transforms inventory chaos into data.

Your P&L shows profit. Your bank account shows something different. The gap isn't a math error — it's a timing problem. Here's how to map the next 13 weeks before payroll ambushes you.

Small machine shops see large companies spreading spend across multiple distributors and copy the strategy. But trying to get the best deal everywhere guarantees average deals across the board. Here's why consolidation works better.